These are examples of tutorials that I designed while at the Office of Information Technology at the University of Tennessee. They were designed for Lab Managers who maintained the hardware in the public labs. These tutorials deal with common problems that they would encounter. One of the common tasks was the maintenance of the HP laser printers.

These were originally designed as prototypes that would later be converted to Flash modules. PowerPoint was used to storyboard the modules. It was later determined that we would keep the modules in PowerPoint so that they would be easier to update.

Please note that these files are quite large and may take several minutes to download. They were originally designed for use over an intranet or on CD.